Emirates Air Line

Privacy Statement

Emirates Group ("Emirates") includes any and all of the following entities and/or divisions: Dnata, Dnata World Travel, Emirates Skycargo, Skywards, Emirates Holidays, Arabian Adventures, Emirates Hotels & Resorts and their associated brands and/or companies from time to time. A list is available upon request from: Corporate Communications, Emirates Group Headquarters, PO Box 686, Dubai, United Arab Emirates.

We are responsible for the processing of any personal information you provide to this Web site and we are notified where required in each country under the relevant data protection legislation of that country.

We take our responsibilities regarding the protection of personal information very seriously. This policy explains how we use personal information that we may obtain about you.

Why do we need your personal information?

When you use services provided on this web site you will be asked to provide certain information such as your name, contact details, and/or debit/credit card details. We will store this information and hold it on computers or otherwise. We will use this information in the following ways:

• To fulfill our agreement with you, including processing your flight, sending you your itinerary, or contacting you if there is a problem with your reservation;
• To register you with our web site and administer our Web site services where you have registered to receive these. You can unsubscribe from these services at any time (see Choice/Opt-out below);
• To administer any contest or other promotional offer you may enter and notify winners;
• To answer any queries which you may send to us by email;
• In order to conduct customer satisfaction surveys;
• To meet our legal compliance obligations;
• For crime prevention and detection; and
• For direct marketing purposes, as set out in detail below.

We need to know the names of all passengers travelling. If you are booking a flight on behalf of someone else, you must obtain their consent to use their personal information. We proceed on the basis that you have obtained this consent.